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I recently got my order from Universal Cycles. Shipping ended up being quickly... purchase arrived days prior to when assured. I ordered several components... all were current and accounted for. I had a concern about among the parts and customer support reaction ended up being fast and helpful. Good company to accomplish business with... I would perhaps not hesitate to order from Universal rounds once more.
I have meant to send this message for months and I've been so busy I keep forgetting. I've been quite a while customer of UC because I have for ages been very happy together with your visitor relations, part supply, and rates. Last season I'd difficulties with 3 Conti tires dropping apart (bummed me personally on too because We have ridden only Conti for two decades). Without doubt UC stood behind their products making it appropriate by changing them. I'm a business owner and really appreciate it when various other organizations do as I do to satisfy my visitors. It is the little things that keep your client base happy and finding its way back. UC might have easily dismissed my issue over to Conti but alternatively stood high and stored me the hassle/likelihood of no quality.
I have already been Universal rounds loyalest for quite a while; outstanding solution, choice and assistance (many tech concerns within the years-always get intelligent, trustworthy responses). Love my LBS also but UC group is outstanding resource.
I’m a devoted bicyclist (We commute about 45 miles a week back at my Retrovello 8 rate interior hub coastline cruiser), but i did son’t know any thing about you-all at Universal Cycles until We got a contribution request from Feral Cat Coalition a week ago stating that Universal Cycles would match donations through the end of the season the FCCO. Can’t thank you adequate for stepping up and helping with these types of outstanding business. I’ve taken on task of caring for 8 abandoned/feral cats left on our street by using Feral Cat Coalition. Yet again I’ve heard bout you through your matching donation program, I have a unique location for cycle repair and upkeep. Thanks lots! You’ll be matching my contribution!
I is purchasing numerous parts, add-ons, customized wheel sets and gear from UC...they tend to be my first place to review any component, the guys will be the most readily useful and any small part is here. 5 performers throughout guys!
I have already been a Universal consumer for a while and recently you guys happen my check-out look for wheel build components. There are very few shops which make it as simple as yours to get specific wheel components. Many Thanks,
Hello dudes, 2-3 weeks ago you dudes built a brand new rear wheel in my situation using an XT hub and Stan’s FLOW rim. Only wished to say which you did a fantastic job. I'm not a lightweight driver and I also case leaps frequently (I will be improving though). :-) I took my cycle to Silver hill Idaho and invested each and every day hammering onto it on probably the most choppy and rocky high speed runs We have previously been on. I cased a jump with my rear wheel so very hard that my butt bent the rails of my saddle so severely the seat had been pointing on sky. I managed to avoid being totally bucked off the bike in some way too…..Then I took it to Whitefish hill Resort in MT for another day's lift-served biking on rugged technical runs. After that some XC path rides in there too. After all the biking and SEVERE punishment, the wheel however converts completely real and works great!
Thanks once more!
Final October we ordered a wheel build using WTB ChrisCross rims & Cross employer tubeless tires for cyclocross. I just wished to let you know that 2, 000 miles later on - they usually have have now been definitely fantastic - bullet evidence and trouble free on all kinds of trips. I do believe Brian built them. Great work! Thank you,